Welcome!

FinTech Journal Authors: Liz McMillan, Zakia Bouachraoui, Carmen Gonzalez, Yeshim Deniz, Elizabeth White

News Feed Item

Wipro Launches Global Customer Experience Center

Wipro Ltd. (NYSE:WIT), a leading global Information Technology, Consulting and Business Process Services company, today announced the launch of a global Customer Experience Center (CEC) at Wipro’s Mountain View office in California, United States. The lab is designed to demonstrate emerging technologies, test proof of concepts and give customers the opportunity to see the latest data center, enterprise, and cloud solutions in real-world, real-time scenarios.

The Wipro CEC is a best-in-class technology demonstration lab, leveraging Cisco’s leading-edge UCS scale out infrastructure for the SAP HANA® platform, Common Platform Architecture for Big Data, and Cisco’s Application Centric Infrastructure (ACI). It also uses the latest immersive, collaborative, and interactive demonstration technologies available in the industry.

The Wipro CEC aims to give customers the environment they need to drive pilot projects and test new solutions before enterprise deployment. Use-case examples include:

  • Improved end-to-end visibility of business processes, better inventory forecast algorithms, streamlined supply chain processes, real-time analytics for industry-specific solutions based on the SAP HANA platform and built on Cisco UCS Rack Servers.
  • Machine-to-Machine (M2M), digital marketing, and social media analytics leveraging Cisco’s UCS Common Platform Architecture for Big Data.
  • Demonstration of hybrid cloud migration strategies built on Cisco’s OpenStack-enabled Intercloud architecture.
  • Better ROI and performance improvements for the Data Center application landscape using an infrastructure that is ACI-ready.
  • “Internet of Everything” use cases across industries.

“We are delighted to be associated with Cisco to launch the global Customer Experience Center that will serve as an incubation and demonstration platform for our joint customers world-wide,” said Malay Verma, Vice President & Global Head, Media Vertical and Cisco Business Unit, Wipro Ltd. “In today’s dynamic business environment, customers are increasingly looking for complete industry solutions that can provide real-time insights into their core business processes. Wipro and Cisco are working together to develop innovative solutions that can be delivered through flexible consumption models in a hybrid cloud environment. ”

Rick Snyder, Vice President, Global & Strategic Partner Organization, Cisco said, “We are excited to collaborate with Wipro to launch the Customer Experience Center, built exclusively on the Cisco UCS server and Nexus networking platforms. This world-class facility is being used to establish thought leadership and to create innovative solutions that solve customers’ major business problems. Together, Cisco and Wipro are demonstrating and driving proof of concepts in the areas of SAP HANA, Big Data, Cloud, and Application-Centric Infrastructure. Customers are increasingly looking for solutions that provide real-time visibility into their business processes along with rapid and secure deployment of applications at scale across hybrid cloud infrastructure. Together, we provide innovative solutions that address this very need.”

The global CEC was officially inaugurated by Azim H. Premji, Chairman, Wipro Ltd, and Robert Lloyd, President, Development and Sales, Cisco. The facility is located in Mountain View, California, and is the third Innovation lab to be opened in association with Cisco. It follows the Bangalore CEC, India, which opened in 2012, and an Energy industry-focused CEC opened in 2013 in Houston, Texas. The Wipro CEC is open to customers by appointment. For more information send an email to [email protected].

SAP, SAP HANA and all SAP logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.

About Wipro Ltd.
Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com

Forward-looking and Cautionary Statements
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.

* Availability disclaimer: Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. These products and features are subject to change at the sole discretion of Cisco and neither Cisco nor its suppliers will have any liability for delay in the delivery or failure to deliver any of the products or features set forth in this release.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's...
BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DSR is a supplier of project management, consultancy services and IT solutions that increase effectiveness of a company's operations in the production sector. The company combines in-depth knowledge of international companies with expert knowledge utilising IT tools that support manufacturing and distribution processes. DSR ensures optimization and integration of internal processes which is necessary for companies to grow rapidly. The rapid growth is possible thanks, to specialized services an...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...