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Wipro Launches Global Customer Experience Center

Wipro Ltd. (NYSE:WIT), a leading global Information Technology, Consulting and Business Process Services company, today announced the launch of a global Customer Experience Center (CEC) at Wipro’s Mountain View office in California, United States. The lab is designed to demonstrate emerging technologies, test proof of concepts and give customers the opportunity to see the latest data center, enterprise, and cloud solutions in real-world, real-time scenarios.

The Wipro CEC is a best-in-class technology demonstration lab, leveraging Cisco’s leading-edge UCS scale out infrastructure for the SAP HANA® platform, Common Platform Architecture for Big Data, and Cisco’s Application Centric Infrastructure (ACI). It also uses the latest immersive, collaborative, and interactive demonstration technologies available in the industry.

The Wipro CEC aims to give customers the environment they need to drive pilot projects and test new solutions before enterprise deployment. Use-case examples include:

  • Improved end-to-end visibility of business processes, better inventory forecast algorithms, streamlined supply chain processes, real-time analytics for industry-specific solutions based on the SAP HANA platform and built on Cisco UCS Rack Servers.
  • Machine-to-Machine (M2M), digital marketing, and social media analytics leveraging Cisco’s UCS Common Platform Architecture for Big Data.
  • Demonstration of hybrid cloud migration strategies built on Cisco’s OpenStack-enabled Intercloud architecture.
  • Better ROI and performance improvements for the Data Center application landscape using an infrastructure that is ACI-ready.
  • “Internet of Everything” use cases across industries.

“We are delighted to be associated with Cisco to launch the global Customer Experience Center that will serve as an incubation and demonstration platform for our joint customers world-wide,” said Malay Verma, Vice President & Global Head, Media Vertical and Cisco Business Unit, Wipro Ltd. “In today’s dynamic business environment, customers are increasingly looking for complete industry solutions that can provide real-time insights into their core business processes. Wipro and Cisco are working together to develop innovative solutions that can be delivered through flexible consumption models in a hybrid cloud environment. ”

Rick Snyder, Vice President, Global & Strategic Partner Organization, Cisco said, “We are excited to collaborate with Wipro to launch the Customer Experience Center, built exclusively on the Cisco UCS server and Nexus networking platforms. This world-class facility is being used to establish thought leadership and to create innovative solutions that solve customers’ major business problems. Together, Cisco and Wipro are demonstrating and driving proof of concepts in the areas of SAP HANA, Big Data, Cloud, and Application-Centric Infrastructure. Customers are increasingly looking for solutions that provide real-time visibility into their business processes along with rapid and secure deployment of applications at scale across hybrid cloud infrastructure. Together, we provide innovative solutions that address this very need.”

The global CEC was officially inaugurated by Azim H. Premji, Chairman, Wipro Ltd, and Robert Lloyd, President, Development and Sales, Cisco. The facility is located in Mountain View, California, and is the third Innovation lab to be opened in association with Cisco. It follows the Bangalore CEC, India, which opened in 2012, and an Energy industry-focused CEC opened in 2013 in Houston, Texas. The Wipro CEC is open to customers by appointment. For more information send an email to [email protected].

SAP, SAP HANA and all SAP logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries.
All other product and service names mentioned are the trademarks of their respective companies.

About Wipro Ltd.
Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" - helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization wide commitment to sustainability, Wipro has a workforce of over 140,000, serving clients in 175+ cities across 6 continents. For more information, please visit www.wipro.com

Forward-looking and Cautionary Statements
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.

* Availability disclaimer: Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. These products and features are subject to change at the sole discretion of Cisco and neither Cisco nor its suppliers will have any liability for delay in the delivery or failure to deliver any of the products or features set forth in this release.

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